The ever-expanding customer base of industry-leading asset and driver management software specialist Jaama has triggered the recruitment of two additional support analysts.
Jim Springthorpe and Kieran Telford have joined Jaama’s customer support team responsible for maintaining strong communications with clients and helping fleets, vehicle leasing and rental organisations and plant and tool hire firms maximise their use of the company’s multi award-winning Key2 management system.
Mr Springthorpe’s career is based on delivering customer service excellence. Prior to joining Jaama he spent two years as a customer service team leader at the Construction Industry Training Board and previously five years at courier and parcel deliverer TNT progressing through the ranks to ultimately manage at team of up to 15 people. At TNT he achieved a level three qualification in management from ILM, the leading provider of leadership and management qualifications in the UK.
Meanwhile, Mr Telford completed a number of customer service courses and progressed his career at The Belfry Hotel and Resort delivering business functions, in shop management and ultimately moving into insurance and accident management within the NHS.
A public consultation on new measures to improve air quality in London – including the introduction of the long-awaited Ultra-Low Emission Zone (ULEZ) in 2019, a year ahead of schedule – has been launched. London Mayor Sadiq Khan is proposing to: Introduce the ULEZ in 2019, instead of 7 September, 2020 Extend the ULEZ from […]
Sharp falls in the value of Sterling in recent weeks could trigger a rise in fuel prices of perhaps 5p per litre before the end of October, according to the Petrol Retailers’ Association (PRA) and RAC. Brian Madderson, chairman of the PRA, forecasted a rise of 4-5p per litre by the end of the month, […]
Nine out of 10 (88%) company car drivers admit to speeding on motorways, according to new research from RAC Business, which represents a 7% increase on figures from last year. In fact almost half (48%) of company car drivers surveyed admitted breaking the speed limit on motorways on most journeys, compared to 26% of […]
Eight of the UK’s major car brands with domestic manufacturing facilities – Aston Martin, BMW Mini, Honda, Jaguar Land Rover, McLaren, Nissan, Toyota and Vauxhall – united on the eve of this week’s Paris Motor Show – to promote the strength of the UK automotive sector to a global audience. Joined by Trade Minister […]
Fully autonomous cars will account for half of all UK new car sales in 25 years, with increasing degrees of autonomy ranging from cruise control to partial self-drive automation adding to traditional vehicles and over eight million connected cars on the roads able to communicate with each other and the surrounding infrastructure. That’s according […]
Motorists caught using a hand-held mobile phone while driving will face much tougher penalties than currently, it has been reported. The government, it is suggested, is planning to double the current punishment of a £100 fine and three points on the driving licence of the offender. What’s more the potential new minimum fine of […]
The illegal use of handheld mobile phones is at epidemic proportions with an estimated 11 million motorists admitting to making or receiving a call while driving in the last 12 months and a shocking five million saying they had taken photos or videos while at the wheel of a moving vehicle. Research for the […]
London Mayor Sadiq Khan seems certain to press ahead with expanding and introducing earlier than previously announced the capital’s planned Ultra-Low Emission Zone and implementing a major early crackdown on the most polluting vehicles to clean up the city’s ‘filthy’ air. His plans have been backed by Londoners in record numbers – 15,000 – […]