How TCH Leasing manages 9,000+ vehicles with Key2

Overview

As one of the UK’s leading contract hire and fleet management specialists, TCH Leasing turned to Jaama in 2020 to streamline operations across its diverse fleet of over 9,000 vehicles. TCH Leasing’s customers range from SMEs to public sector organisations, and it needed a flexible, powerful, and future-proof solution to handle its complex leasing requirements, daily rental operations, and salary sacrifice schemes.

In 2020, Jaama stepped in. At the height of the pandemic, we implemented Key2 and completed it remotely. Since then, TCH Leasing has been able to centralise all its key operations, alongside boosting efficiency, and successfully delivering a higher standard of service for its customers.

The company

Based in Leicester, TCH Leasing is a specialist in vehicle leasing and fleet management, serving the UK, Europe, and Australia, and boasts a fleet of over 9,000 vehicles. TCH Leasing offers contract hire, salary sacrifice solutions, and fleet management for businesses ranging from large corporations and public sector clients to SMEs.

With an approach based on customer care, innovation, and operational efficiency, it was only right that TCH Leasing turned to Jaama to help them deliver best-in-class vehicle leasing services.

The challenge

TCH Leasing faced multiple challenges that it needed to overcome. When you consider its fleet of over 9,000 vehicles, various offerings, daily operations, and a wide range of customers with unique requirements and compliance demands, it’s a lot to stay on top of.

Managing all of this complexity required an integrated, powerful system that’s built to streamline operations, improve data accuracy, and reduce admin overhead. Additionally, TCH Leasing’s previous systems weren’t flexible or scalable enough to keep pace with changing business needs.

TCH Leasing needed a future-proof solution, designed to support business growth and maintain the high customer service standards.

The solution

To overcome the complex operational challenges, TCH Leasing reached out to our experts, and we implemented our Key2 Asset Management platform. This is a fully integrated system, specifically designed to handle what TCH Leasing needed: contract hire, salary sacrifice vehicles, and contract hire all in one place

The full rollout included training for over 50 users. We completed it remotely during the height of the COVID-19 pandemic, demonstrating the platform's flexibility and our team's commitment to providing seamless support even in challenging times.

Key2’s powerful features helped streamline operations for TCH Leasing, providing a single source of truth across its fleet thanks to features such as integrated accounting modules, customisable customer portals, and real-time data management. With all these intuitive features, Jaama’s Key2 platform ensures that TCH Leasing stays ahead in a rapidly changing market