How Werfen modernised fleet management with Key2

Overview

When Werfen's long-standing fleet administrator retired after 20 years of managing vehicles on spreadsheets, Joanne Bennicke, Hear of HR, inherited the responsability. Faced with mountains of paperwork and fragmented data, Joanne quickly realised this approach wasn't sustainable.

In 2023, Werfen adopted Key2 QuickStart, Jaama's fleet management solution designed specially for smaller fleets. QuickStart delivered complete visibility over drivers and vehicles, a digital audit trail, and intuitive reporting features. For Werfen, it marked the end of "dark days of spreadsheets" and the start of smarter, data-led decision-making   .

The company

Werfen is a global leader in healthcare diagnostics, committed to innovation, sustainability, and operational excellence. In the UK, fleet management plays an important role in supporting these values, especially reducing environmental impact through smarter vehicle oversight.

The challenge

Werfen's fleet was historically managed through spreadsheets and manual records spanning over two decades. This approach created significant pain points:

• No single, reliable view of vehicles and drivers.
• Paperwork-heavy processes that slowed decision-making.
• Difficulty maintaining a clear audit trail.

Joanne Bennicke recognised that without a modern fleet management system, maintaining efficiency and compliance would be unsustainable.

The solution

Werfen chose Key2 as the perfect fit for its needs as a smaller fleet operator. Key2 provided a seamless migration from spreadsheets to a digital platform. It also centralised vehicle and driver data with full audit-ready records and delivered powerful reporting functionality for mileage, fuel, and carbon footprint tracking.

The platform was well received across the business, praised for its ease of use, intuitive design, and ability to surface meaningful management insights.