Incident & Accident Reporting

Fast, accurate fleet accident management for safer operations

Whether it’s a major incident or a minor bump, delays in reporting cost time, money, and risk credibility. Capturing incident details accurately at the scene isn't only best practice, but it also protects your fleet, supports compliance, and speeds up recovery. Jaama’s Key2 fleet accident management system ensures that every detail is logged with 100% accuracy, actioned quickly, and tied to your compliance records. All designed to protect your team and reduce admin headaches.


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Delayed or incomplete reporting

When incidents aren’t reported on time or documented fully, you risk delays, compliance penalties, and missed opportunities to reduce costs. When you’re juggling paper forms, phone calls, and fragmented systems, you risk entirely losing or capturing vital details late, like damage records, witness statements, and photos.

Key2 replaces manual, scattered processes with a digital, streamlined reporting flow. Drivers can use the MyVehicle app to instantly log incidents, attach photos, detailed notes, and GPS data in real time. This data automatically updates the fleet record, giving managers immediate visibility while creating a secure audit trail for compliance teams.

Rising costs and inefficiencies

Accidents are expensive safety risks. Vehicle downtime, insurance premiums, and replacement vehicles all add up over time. When you don’t have clear data, your fleet can’t identify trends or take proactive action to prevent future incidents.

Key2 centralises every repair record and accident report, giving you clear oversight of where costs are coming from. With detailed analytics, you can spot recurring patterns, such as repeat offenders, vehicle faults, and common accident locations, so you can make data-driven decisions to minimise future claims and reduce costs.

Insurance and compliance headaches

Fleets like yours face strict obligations around accident reporting timelines, investigations and regulatory notifications. If you fail to meet these requirements, you’re prone to fines, reputational damage, and higher premiums. Combining these risks with manual reporting systems makes it more challenging to prove compliance or meet strict deadlines.

Key2 keeps you compliant and your team prepared with automated alerts, full audit trails, and centralised digital records, helping you stay ahead of deadlines and protecting your fleet’s reputation.

Trusted by

Trusted by safety-conscious operators

Trusted by leasing providers, public sector organisations, and national fleets, Key2 brings clarity and control to incident management. With instant reporting tools, centralised records, and integration with maintenance workflows, fleets can keep vehicles safe and compliant while reducing downtime.

Proven experience you can rely on

For over 20 years, fleets of all sizes have benefited from partnering with Jaama. From a handful of vehicles to national operations, we’ve helped businesses stay efficient, compliant, and ahead of the curve. By choosing Jaama, you choose credibility, reliability and a team that genuinely understands and is passionate about your world.

Innovation that saves you time and money

Key2 was built to remove the admin headaches that slow you down. With automated workflows, real-time insights, and flexible modules, you gain visibility and control, so you can manage risks, reduce costs, and keep your operations running smoothly.

People who actually care about your success

We won’t implement your solution and leave you to it. Our team stays with you, offering tailored support, expert-level onboarding and practical guidance so Key2 continues to deliver value for you, year after year.

1.5 million vehicles & assets managed

Trusted to oversee over 1.5 million vehicles and assets, giving operators clarity and control at every stage.

20+ years

Backed by two decades of continuous investment and innovation in fleet and asset management.

130+ experts

A growing team of over 130 fleet and software specialists, dedicated to customer success.

"In the age of mobile communication, I believe that drivers having access to vital information about their vehicle and the support services they may require is essential and gives them extra peace of mind. The MyVehicle app complements our existing service, making driver information much more accessible, especially when out on the road. It introduces another means of communication between drivers and our dedicated support team and completes our driver support package which already includes telephone and online support."

Leasing Company

A safety partner, not just software

Your drivers and vehicles deserve better than delayed paperwork. Key2 gives you the tools and expertise to simplify accident reporting, reduce risks, and protect your team. See how our expert team can help you today.


 

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How to get started

1

Book your personalised demo

Connect with one of our Jaama experts to experience a live demo of Key2, where you’ll see real-time incident reporting workflows from app to system in action. We’ll walk you through its features, answer any questions you have, and tailor the demo to your unique fleet requirements.
2

We’ll build a tailored implementation plan

Our specialists will ensure Key2 integrates smoothly with your existing processes. We’ll tailor Key2 to you, and customise prompts and workflows to align with how your teams report and respond to deliver a stress-free rollout designed around your business needs.
3

Receive ongoing support and optimisation

Our mission is to ensure Key2 continues to deliver and we’re here to help from day one and beyond. Expect continuous training, proactive guidance, and system optimisation to maximise your investment, so you’ll never be in this alone.

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